Receiving "No tools have registered to handle this action" Error When Viewing IPM Documents (Doc ID 788894.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version 4.0.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view an IPM document, the following error is received:

No tools have registered to handle this action or you have insufficient rights to perform this action.

Changes

The system may have recently been cloned, or been reconfigured for a new database.

Cause

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