My Oracle Support Banner

Powerpoint Documents Fail Conversion. (Doc ID 790012.1)

Last updated on JANUARY 06, 2023

Applies to:

Oracle WebCenter Content - Version 7.5.1 to [Release Stellent to 10gR3]
Information in this document applies to any platform.


Power point files (and only ppt files) are being converted through the Inbound Refinery (IBR) and PDF converter using the native application to do the conversion (This setting is found under File Formats in the Configuration Manager applet).

This used to work then it stopped working.  The failure was due to run away windows processes (MS Office processes). Those Office processes were stopped and things worked again. Now they seem to be failing again but there do not seem to be odd runaway processes this time.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.