Unable to Retrieve Search Results When Upgrading to Folders_g (Doc ID 793366.1)

Last updated on MAY 30, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

During an upgrade to 'Folders_g' on a 10gR3 Content Server, searching yields the following error: 

Content Server Request Failed

Unable to retrieve search results. Unable to execute service method 'getSearchResults'. (System Error: collections.CollectionHelper.getQueryTextWithSubfolderCondition (Ljava/lang/String;Lintradoc/server/Service;Lintradoc/data/Workspace;Lintradoc/data/DataBinder; Ljava/lang/String;)

The service stack for this request is --GET_SEARCH_RESULTS (**no captured values**) java.lang.NoSuchMethodError: collections.CollectionHelper.getQueryTextWithSubfolderCondition(Ljava/lang/String;Lintradoc/server/Service;Lintradoc/data/Workspace;Lintradoc/data/DataBinder;)Ljava/lang/String;
at collections.CollectionFilters.doFilter(CollectionFilters.java:112)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:94)
at intradoc.shared.CommonSearchConfig.prepareQueryText(CommonSearchConfig.java:1435)
at intradoc.server.SearchService.getSearchResults(SearchService.java:225)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:128)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:113)
at intradoc.server.Service.doCodeEx(Service.java:507) at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)

Cause

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