Error "UCon received error code 19303519 from Info Broker while trying to get ACC information for sessionr" When Logging In To An IPM Client (Doc ID 798830.1)

Last updated on FEBRUARY 20, 2015

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Feb-2012***


Symptoms

A user is unable to login to the IPM Production client.  The following errors occur in the IPM Service log:

"Failure occurred in message CQueryGetACCInfo."
"UCon received error code 19303519 from Info Broker while trying to get ACC information for session <session ID>."

Cause

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