Reports Printing Failing When Instance Setting is HTTPS / SSL (Doc ID 799171.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Application Express (formerly HTML DB) - Version 3.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 06-Nov-2012***


Symptoms

Reports Printing has been configured with APEX using the following instance settings:

Print Server Protocol: HTTPS
Print Server Host Address: myhost.company.com
Print Server Port: 4444
Print Server Script: /fop/apex_fop.jsp (For the FOP configuration)
OR                   /xmlpserver/convert (For BI Publisher)

When attempting to print a report, the following error is seen:

Adobe could not open '<filename>.pdf' because it is not a supported file type or because the file has been corrupted (for example, it was sent as an email attachement and wasn't correctly decoded).

It is possible to access the Print Server in SSL outside of APEX using the URL, which indicates that SSL has been configured  correctly on the Print Server used by APEX:

https://myhost.company.com:4444/em

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms