Capture Login Failed with Error "20036: Error 3706: Provider cannot be found. It may not be properly installed"

(Doc ID 800601.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When starting WebCenter Capture (formerly Oracle Document Capture), the following error message is displayed:

Login Failed: error 20036: Error 3706: Provider cannot be found. It may not be properly installed

This message appeared after WebCenter Capture was reinstalled on the computer.

Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

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