WCI Analytics Collaboration Jobs Not Running After Upgrade

(Doc ID 807613.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.5.0 and later
Oracle WebCenter Collaboration - Version 4.5.0 and later
Oracle WebCenter Analytics - Version 2.5 and later
Information in this document applies to any platform.
Checked for relevance on 06-Dec-2013

Symptoms

The following Collaboration Sync jobs fail after upgrading to Analytics 2.5 or higher.

1- Collab Discussion Sync Job
2- Collab Document Sync Job
3- Collab Project Sync Job

When looking in the automation job history, the errors look like this:

Starting AnalyticsRunJobs ...
Could not find job matching name: RUN_COLLAB_PROJECT_SYNC
There are no jobs to run. Make sure to pass in the appropriate job

Changes

Upgrade to Analytics Server 2.5 or higher and Collaboration Server 4.5 or higher.

Cause

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