How to Recover From a Forgotten Passphrase

(Doc ID 809866.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.
- Windows V2 Authenticator
- Forgotten Passphrase


Goal

If Oracle Enterprise Single Sign-On Login Manager (ESSO-LM) is installed to use the Windows V2 Authenticator and the passphrase is forgotten ESSO-LM will not be able to access any existing credentials.

Windows V2 Authenticator uses the passphrase as a recovery key in order to obtain the user's credentials. If the passphrase is forgotten the Login Manager agent is not able to decrypt the credentials.

Credentials for this user will need to be removed and recreated.

Solution

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