My Oracle Support Banner

Creation of the Tags Service Failed When Executing a Page with Tagging Service Added (Doc ID 818932.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle WebCenter Portal - Version to [Release 11g]
Information in this document applies to any platform.


The Tagging service does not work at all on the WebCenter Portal page after adding it. The Tag Cloud appears as empty, however, the Tags... context menu item does not get displayed at all in the Document Library, hence it is not possible to add new tags.

The following message is displayed in the WebLogic console:

Apr 29, 2009 4:56:28 PM oracle.webcenter.tagging.model.TaggingServiceFactory createTaggingService
SEVERE: Creation of the Tags service failed.
Apr 29, 2009 4:56:28 PM oracle.webcenter.tagging.internal.model.dc.TCTagSelectionDC <init>
SEVERE: Creation of the Tags service failed.

Steps to reproduce the problem:
1. In JDeveloper make sure to define a connection for the WebCenter Portal schema
2. Add a Tagging task flow to a JSF page, i.e. Tagging - Tag Cloud
3. Execute the JSF page from JDeveloper
4. Notice the problem


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.