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Upon Attempt to View a Folder Archive Import Status, You Receive Error "csBackgroundThreadUnableToRetrieve csBackgroundThreadNoThread folders_archive" (Doc ID 820337.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.3.3 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Upon attempt to view a Folder Archive's import status, the below exception can be thrown.

Content Server Request Failed
csBackgroundThreadUnableToRetrieve csBackgroundThreadNoThread folders_archive
[ Details ]
intradoc.common.ServiceException: !csBackgroundThreadNoThread!$folders_archive
at
backgroundthread.BackgroundThreadHandler.getBackgroundThreadStatus(BackgroundThreadHandler.java:22)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:75)
at intradoc.server.Service.doCodeEx(Service.java:488)
at intradoc.server.Service.doCode(Service.java:470)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
at intradoc.server.Service.doAction(Service.java:450)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1191)
at intradoc.server.Service.doActions(Service.java:445)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1111)
at intradoc.server.Service.executeActions(Service.java:431)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:632)
at intradoc.server.Service.doRequest(Service.java:1709)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:357)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:195)

Cause

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