Converting Word Docs to PDF Using Ghostscript v8.64 (Or Later) (Doc ID 821103.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.0 to 10.1.3.3.4 [Release 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 23-NOV-2011***
***Checked for relevance on 13-May-2013***

Symptoms

Word documents are not being converted to PDF when using Ghostscript for the conversion.  The error states:

Step PostscriptToPDF forced conversion failure by conversion engine because of error: ''Distiller' did not produce the output file 'c:/temp/idcoutput.pdf'.'.


You may also see this error in the server output log when creating image renditions:

gs: Interpreter revision (XXX) does not match gs_init.ps revision (YYY).




Cause

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