Unable to Start the IPM Filer Service or the Document Index Service After a Database Move. No Errors are Being Reported in the IPM Service Logs. (Doc ID 821764.1)

Last updated on FEBRUARY 26, 2015

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to start either the Filer service or the DocIndexService service. When one service starts, the other service does not start. No errors display in the IPM service logs. The services appear to hang. When DocIndexService hangs, the last thing the log reports is "Reloading Definition Cache".

Changes


 

Cause

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