Error Opening Capture 5.3 "The license key cannot be verified due to the following error: The license file is not valid for this computer"

(Doc ID 823676.1)

Last updated on JULY 28, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.3 to 5.3 [Release Stellent]
Information in this document applies to any platform.

Symptoms

Installed Capture 5.3 on a workstation, continue to get licensing errors.

The license key cannot be verified due to the following error: The license file is not valid for this computer.

and

You do not have a license to use Captovation Index. Please contact your network administrator.

Cause

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