My Oracle Support Banner

Error Opening Capture 5.3 "The license key cannot be verified due to the following error: The license file is not valid for this computer" (Doc ID 823676.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle WebCenter Capture 10g - Version 5.3 to 5.3 [Release Stellent]
Information in this document applies to any platform.

Symptoms

Installed Capture 5.3 on a workstation, continue to get licensing errors.

The license key cannot be verified due to the following error: The license file is not valid for this computer.

and

You do not have a license to use Captovation Index. Please contact your network administrator.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.