BPA Publisher Becomes Unresponsive - Out of Memory Error: java.lang.OutOfMemoryError: Java heap space (Doc ID 827023.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Business Process Analysis Suite - Version 10.1.3.4.0 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Oct-2010***
***Checked for relevance on 12-May-2014***

Symptoms

BPA Publisher suddenly becomes unresponsive and needs to be restarted in order to use it again.

When this happens checking the BPA Publisher logfiles here:

$OH\tomcat\config or $OH\tomcat\server\conf
$OH\tomcat\logs
$OH\tomcat\webapps\businesspublisher\config
$OH\tomcat\webapps\businesspublisher\log
$OH\tomcat\webapps\businesspublisher\WEB-INF


Shows Java Out of Memory Errors, for example from stdout_xxxxxxxx.log:

2009-04-29T13:22:06,218 Output - INFO *--------------------------------------------------------*
Java heap space
java.lang.OutOfMemoryError: Java heap space
at com.lowagie.text.Image.getInstance(Unknown Source)
at com.lowagie.text.Image.getInstance(Unknown Source)
at com.idsscheer.aris.businesspublisher.common.print.pdf.ABPPdfDocument.addPage(ABPPdfDocument.java:91)
at com.idsscheer.aris.businesspublisher.common.print.ABPStandardModelPrintPDF.printModel(ABPStandardModelPrintPDF.java:72)
at com.idsscheer.aris.businesspublisher.logic.context.print.ABPPrintContext.printModel(ABPPrintContext.java:47)
at org.apache.jsp.layouts.default_.print_005fpdf_jsp._jspService(print_005fpdf_jsp.java:69)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

2009-05-01T13:36:28,531 Error - org.apache.jasper.servlet.JspServletWrapper.handleJspException
ERROR  Version 10.1.3.4.271679
org.apache.jasper.JasperException: Java heap space
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:433)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:355)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

Cause

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