Unable to "subscribe others" in WCI Collaboration Notification

(Doc ID 829047.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Collaboration - Version 4.5 to
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***


It is impossible to add users in Collaboration 4.5 MP1 notification with "subscribe others" after subscribed users were deleted from the portal:

UI Error message: "Collaboration encountered an error"
ptspy log shows Exception: java.lang.NullPointerException at com.plumtree.collaboration.webui.subscription.RecipientUserInfoBean.getUserName(RecipientUserInfoBean.java


This occurs if portal users are deleted when these users are subscribed to collaboration project notification events. This can also happen when user objects become locked and unlocked.


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