My Oracle Support Banner

Authentication Required When Adding WCI Publisher Workflow to a Portlet (Doc ID 829583.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle-BEA AquaLogic Interaction Publisher - Version 6.4 to 6.5.0
Information in this document applies to any platform.


After upgrading from a prior version to 6.4/6.5 Publisher, clicking on "Workflow" while editing a Publisher Portlet causes an authentication challenge.  The requested credentials are those of the Publisher Remote Server object; however, entering these credentials results in the following error:

2009-05-14 10:18:48,523 942861102 ERROR [Engine] (http-Processor7:) StandardWrapperValve[action]: Servlet.service() for servlet action threw exception
com.plumtree.remote.portlet.NotGatewayedException: Request not gatewayed.
  at com.plumtree.remote.portlet.PortletRequestWrapper.getImageServerURI(
  at com.plumtree.workflow.web.controller.PortalRequestProcessor.processPreprocessSelf(
  at com.plumtree.workflow.web.controller.WorkflowRequestProcessor.processPreprocess(
  at org.apache.struts.action.RequestProcessor.process(
  at org.apache.struts.action.ActionServlet.process(
  at org.apache.struts.action.ActionServlet.doGet(
  at javax.servlet.http.HttpServlet.service(
  at javax.servlet.http.HttpServlet.service(


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.