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Custom 403 Error Page is not Displayed when Accessing /portal (Doc ID 839168.1)

Last updated on APRIL 08, 2025

Applies to:

Portal - Version 10.1.2.0.0 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.

Symptoms

Custom error page is not displayed for 403 error when trying to access
       http://<HOSTNAME>:<PORT>/portal

Steps To Reproduce:
1.  Create a custom error page for 403 errors and call it "403.htm"
2.  Place it to the <MIDTIER_HOME>/Apache/Apache/htdocs folder.
3.  Add the following directive to your httpd.conf:

ErrorDocument 403 /403.htm

3. Restart the HTTP Server.
4. Access http://<HOSTNAME>:<PORT>/portal
    and notice that the standard 403 error is displayed instead of the custom one.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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