Error "Installer Cannot Change The Permission Of The Directory To The Owner And Group Specified" When Installing A Web Gate On Linux 64 Bit OS

(Doc ID 841609.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

COREid Access - Version: 10.1.4.2
Linux x86

Symptoms

While installing Web gate on Linux 64 bit OS, install script exits following input of the Access Server host name. It throws below message.

"Installer cannot change the permission of the directory to the owner and group
specified. Please manual run

/opt/netpoint/webgate/access/oblix/tools/setup/InstallTools/obchange_permission

eptadm:eptadmgrp /opt/netpoint/webgate/access now before proceeding"


Cause

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