Content From Several WCI Knowledge Directory Folders Disappears (Doc ID 849655.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Nov-2013***

Symptoms

The content of the Knowledge Directory folders is constantly disappearing. The crawler seems to bring it back but all content always appears as new (instead of updated).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms