Configuring Digital Asset Manager (DAM) and Potential Errors thatRelated Error Descriptions. (Doc ID 853942.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

After configuring DAM, check-in of a new image file may give various errors:

1. $Conversion completed -- Step DigitalGraphicRenditions forced conversion failure by conversion engine because of error: 'java.lang.NoSuchFieldError: m_workingDir'.!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)

2. No options are displayed in the PackedConversion drop down list in the check-in page

3.1. A rendition set was not successfully created for this content item ( At times, Cs may not throw any errors but the above message will be displayed inthe rendition information page)

3.2. No primary rendition was produced, either the conversion failed or was not defined.
Exception type is 'java.lang.Throwable'. [ Details ]
An error has occurred. The stack trace below shows more information.
!csLoadingSetData,DefaultGraphicSet!csLinefeed!csStartCreateRendition,Web,Web!csLinefeedcsRenditionEngineNotValidError,E:softwareAlchemyALCHEMY.EXE,Web!csLinefeed!csRenditionFileFinished,Web!csLinefeed!csStartCreateRendition,Thumbnail,Thumbnail!csLinefeedcsRenditionEngineNotValidError,E:softwareAlchemyALCHEMY.EXE,Thumbnail!csLinefeed!csRenditionFileFinished,Thumbnail

4. Step DigitalGraphicRenditions forced conversion failure by conversion engine because of error: 'Configuration error: Unable to load class for step DigitalGraphicRenditions

All the above mentioned errors could be seen at various steps of conversions.

Cause

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