Capture Users Cannot Login When User Is In Domain That Is Different From Server

(Doc ID 854229.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Distributed Capture (formerly Oracle Distributed Document Capture) setup with Windows Security, users from a domain that is different from the machine cannot login to WebCenter Distributed Capture.

The following error occurred while attempting to login:
Login failed.
Error number:20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [Automation error
The network path was not found. ] on line [12] Domain=[JD01] UserID=[JOHN DOE] The User Name and Password entered could not be validated. Please try again.]

Cause

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