Unable To Create File Cabinet, Application Locks
Last updated on JUNE 30, 2016
Applies to:Oracle Document Capture - Version: 5.0
Oracle Distributed Document Capture - Version: 5.0 and later [Release: Captovation and later]
Information in this document applies to any platform.
After successfully connecting to and initializing an Oracle database, the creation of a new file cabinet fails. Symptom can include any or all of the following:
- After entering the name in the new file cabinet dialog box, the new file cabinet is not displayed.
- The application becomes unresponsive and has to be closed using task manager.
- If a new file cabinet is created with the same name as in step one, a message is displayed indicating the file cabinet already exists.
- There are no file cabinets displayed in the left pane after closing and opening the application.
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