PDFs Processed by Capture Import Server Contains only Header, Body is Blank (Doc ID 859570.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.3 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

PDF files when imported from folder or email attachment file by Import Server results in only the header being printed on the final tif.  All other information is missing.

Cause

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