WebCenter Interaction - Users May Be Directed To A Login Screen If Multiple Worker Processes Are Configured For the WCI Portal .Net Application Pool

(Doc ID 861223.1)

Last updated on JULY 06, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.0.0 to 10.3.0.1
Microsoft Windows (32-bit)
***Checked for relevance on 28-Jan-2014***

Symptoms

This problem occurs on an IIS/.Net installation of WebCenter Interaction portal.

Users may be unexpectedly directed to a login page while editing content or browsing portal pages. Under load, there may also be problems with general stability of the portal leading to problems accessing the site, pages not loading and timeout errors.

Changes

The problem is caused by making modifications to the default IIS worker process settings located in the web garden section of the application pool configuration manager. These values are set by the portal installer when it creates the application pool.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms