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Start/Connect to OWB Control Center Fails With RPE-02226 - ORA-00018/RTC-5260 (Doc ID 869143.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Warehouse Builder - Version and later
Information in this document applies to any platform.


After a database upgrade the Oracle Warehouse Builder Control Center becomes "Not Available" after 3-4 days.

Connecting to the Control Center Manager returns the following message:

RTC-5260 : Failed to connect to runtime platform, Please check you have provided the correct Host, user, password and Service Name.

The Control Center Service log file reports the following messages :

oracle.wh.runtime.platform.adapter.InfrastructureException: RPE-01003: An infrastructure condition prevented the request from completing.
- RPE-02226: Cannot test Control Center user <USERNAME>. This user must match the login credentials of the deployment location.
- ORA-00604: error occurred at recursive SQL level 1
ORA-00018: maximum number of sessions exceeded


The Control Center Service manual start-up requires many attempts before it becomes available. 


The Database has been upgraded.


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