WCI Portal Banner Search Fails with "The server has experienced an error" and "Unable to look up Collaboration Server clickthrough info" in Logging Spy

(Doc ID 871552.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.0.0 to 10.3.0.0
Information in this document applies to any platform.
***Checked for relevance on 22-Nov-2013***

Symptoms

Banner search for any directory document will fail with a generic portal error:

-- Message: The server has experienced an error. Try again, or contact your Portal administrator if you continue experiencing problems.

Cause

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