My Oracle Support Banner

Unable To Login to Content Server Using Safari/Blackberries with NTLM Security (Doc ID 872069.1)

Last updated on MAY 10, 2023

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

Accessing a Content Server with Microsoft Login while using Safari returns the message:

Content Server Request Failed

Cannot perform authentication sequence. Only Internet Explorer supports the MSN login protocol.


Users of Apple computers are not able to easily participate in sharing documents. Mobile users cannot view documents sent out using the "Send link by e-mail" feature because the content server displays an authentication error instead of prompting for credentials.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.