Recognition Server Fails to Read PDF417 Barcodes (Doc ID 872991.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Document Capture - Version: 5.0 to 10.1.3.5.0 - Release: Captovation to AS10gR3
Information in this document applies to any platform.

Symptoms

Recognition Server is failing to read PDF 417 barcode on an intermittent basis.  The error is consistent in that once a barcode is present that it cannot read, it will not read it regardless of the number of attempts made.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms