HTTP-500 Error When Accessing 11g Portal in a 64-Bit Operating System (Doc ID 873592.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
Checked for relevance 30-JAN-2015


Symptoms

After upgrading a 10g Portal to 11g, errors are seen when attempting to access the Portal home page.

Error 500--Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.


From WLS_Portal.out from startup time:

07.08.2009 15:42:36 MSD> <Notice> <WebLogicServer> <BEA-000365>
<Server state changed to STARTING>
in RepositoryServiceConfig.initDadConf, dcf =
/u01/app/oracle/product/middleware/user_projects/domains/ClassicDomain/servers/WLS_PORTAL/stage/port
al/portal/configuration/portal_dads.conf07.08.2009 15:42:42 oracle.webdb.log.ServletLogger severe
SEVERE: ERROR: Failed to load C shared library in RepositoryGateway!
java.lang.UnsatisfiedLinkError: no plsql in java.library.path SEVERE: ERROR: Repository Service creation failed. Please check previous log entries for possible cause.


From WLS_Portal.log when attempting to view the Portal page:

####<07.08.2009 15:49:28 MSD> <Error> <HTTP> <iais> <WLS_PORTAL>
<[ACTIVE]
ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS
Kernel>> <> <> <1249645768459> <BEA-101017>
<[ServletContext@24490436[app:portalmodule:/portal path:/portal spec-version:2.5]] Root cause of ServletException.
oracle.webdb.portal.servlet.PortalServletException: The Portal Context has not been initialized. Please check the log file for possible configuration errors.

Cause

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