Capture Recognition Server is not Updating Batch Pages With Recognised Patch Code Values (Doc ID 873822.1)

Last updated on FEBRUARY 26, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When using Recognition Server to detect patch codes the patch codes are properly detected (as shown in the log file), but the patch code is not properly saved to the batch page (this is noticeable when using the Page Information icon while Indexing the batch).  The patch code needs to be saved to the batch page so it can be properly used as a document separator.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms