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Update of NativeOsUtils Component Causes Content Server to Throw "unable to instantiate NativeOsUtils" and "java.lang.UnsatisfiedLinkError" (Doc ID 874102.1)

Last updated on MAY 16, 2023

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

Post application of the 10gR35UpdateBundle and its included CS10gR35CoreUpdate and NativeOsUtils components, a restart of the Content Server throws the below exception.

(internal) 08.12 09:26:21.834 main unable to instantiate NativeOsUtils
(intradoc.common.Nativ
java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.initNativeOsConstants()I
at intradoc.common.NativeOsUtilsBase.initNativeOsConstants(Native Method)
at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:395)
at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:346)
at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:26)
at intradoc.common.SystemUtils.getNativeOsUtils(SystemUtils.java:504)
at intradoc.common.SystemUtils.locateBinDir(SystemUtils.java:409)
at intradoc.common.SystemUtils.loadProperties(SystemUtils.java:454)
at intradoc.common.SystemUtils.getAppProperty(SystemUtils.java:345)
at intradoc.server.DataLoader.cacheSystemProperties(DataLoader.java:73)
at intradoc.server.IdcSystemConfig.initConfigEarly(IdcSystemConfig.java:53)
at intradoc.server.IdcSystemConfig.loadInitialConfig(IdcSystemConfig.java:91)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:63)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
(internal) 08.12 09:26:22.078 main unable to instantiate NativeOsUtils
(intradoc.common.Nativ
java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.initNativeOsConstants()I
at intradoc.common.NativeOsUtilsBase.initNativeOsConstants(Native Method)
at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:395)
at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:346)
at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:26)
at
intradoc.filestore.config.ConfigMetadataImplementor.init(ConfigMetadataImplementor.java:6
at intradoc.filestore.BaseFileStore.initImplementors(BaseFileStore.java:144)
at
intradoc.filestore.config.ConfigFileLoader.createNewConfigFileStore(ConfigFileLoader.java
at intradoc.filestore.config.ConfigFileLoader.init(ConfigFileLoader.java:171)
at intradoc.server.IdcSystemConfig.initFileStoreObjects(IdcSystemConfig.java:80)
at intradoc.server.IdcSystemConfig.initConfigEarly(IdcSystemConfig.java:69)
at intradoc.server.IdcSystemConfig.loadInitialConfig(IdcSystemConfig.java:91)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:63)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
(internal) 08.12 09:26:22.194 main Unable to log message: !syNativeOsUtilsNotLoaded
(intradoc
java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.initNativeOsConstants()I
at intradoc.common.NativeOsUtilsBase.initNativeOsConstants(Native Method)
at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:395)
at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:346)
at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:26)
at intradoc.common.EnvUtils.initializeOsFlags(EnvUtils.java:136)
at intradoc.common.EnvUtils.getOSFamily(EnvUtils.java:425)
at intradoc.shared.SharedLoader.configureBufferPoolUsage(SharedLoader.java:467)
at intradoc.shared.SharedLoader.loadInitialConfig(SharedLoader.java:171)
at intradoc.server.IdcSystemConfig.loadAppConfigInfo(IdcSystemConfig.java:133)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:65)
at IdcServer.init(IdcServer.java:64)



Cause

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In this Document
Symptoms
Cause
Solution

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