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Timeout When Using Advanced Search Or Custom Search Portlet (Doc ID 878013.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Portal - Version 10.1.4.2 and later
Information in this document applies to any platform.

Symptoms

The Advance or Custom Search portlet displays Timeout when searching with the sub-page option checked.

The application.log shows the following error:

...
09/07/20 14:39:07 portal: id=<ECID> Stall Timeout reached. Interrupting Fetcher name=content-fetcher13 label=dbPortlet
url=http://<HOSTNAME>:7778/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/<PORTLET_ID>/8 time=66205ms timeout=66000ms process=Dispatching

09/07/20 14:39:07 portal: Unexpected Exception in Monitor during Heartbeat call.
java.lang.NullPointerException
at oracle.webdb.pool.http.HTTPPooledConnectionFactory$Wrapper.stop(Unknown Source)
at oracle.webdb.dispatcher.HTTPDispatcher.stop(Unknown Source)
at oracle.webdb.page.ContentFetcher.heartBeat(Unknown Source)
at oracle.webdb.heartbeat.HeartBeatMonitor.run(Unknown Source)

09/07/20 14:39:07 portal: id=<ECID> Stall Timeout reached. Interrupting Fetcher name=content-fetcher14 label=dbPortlet
url=http://<HOSTNAME>:7778/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/<PORTLET_ID>/8 time=66225ms timeout=66000ms process=Dispatching

09/07/20 14:39:13 portal: id=<ECID> Connection Timeout reached. Timing out Fetcher:
java.io.InterruptedIOException: Operation interrupted name=content-fetcher14 label=dbPortlet
url=http://<HOSTNAME>:7778/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/<PORTLET_ID>/8 time=72346ms timeout=65000ms process=GotResponse

09/07/20 14:39:13 portal: FetchGroup caught uncaughtException=java.lang.NullPointerException in thread name=content-fetcher14, starting a new fetcher. 27 total threads in this group. Parent Groups : ApplicationServerThreadGroup=57, main=69, system=75, end.

09/07/20 14:39:34 portal: id=<ECID> Stall Timeout reached. Interrupting Fetcher
name=content-fetcher0 label=dbPortlet
url=http://<HOSTNAME>:7778/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/<PORTLET_ID>/8 time=66240ms timeout=66000ms process=Dispatching

09/07/20 14:39:34 portal: id=<ECID> Stall Timeout reached. Interrupting Fetcher name=content-fetcher17 label=dbPortlet
url=http://<HOSTNAME>:7778/portal/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/<PORTLET_ID>/8 time=66273ms timeout=66000ms process=Dispatching

09/07/20 14:39:40 portal: Broken pipe
09/07/20 14:39:40 portal: Broken pipe
...

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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