"SystemReportsDir" Environmental Variable Not Working (Doc ID 880135.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.3
This problem can occur on any platform.

Symptoms

When using the 'SystemReportsDir' configuration option, the Content Server throws the following
error after a restart:

Unable to load the template page (Err). File
'e:/oracle/ucm/contentserver/custom/CS10gR3CoreUpdate/core/reports/CustomReports/user_roles.htm'
could not be opened. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUnableToLoadTemplatePage!csResourceLoaderFileOpenError,e:/oracle/ucm/contentserver/custom/CS10gR3
CoreUpdate/core/reports/CustomReports/user_roles.htm
intradoc.common.ServiceException:
!csResourceLoaderFileOpenError,e:/oracle/ucm/contentserver/custom/CS10gR3CoreUpdate/core/reports/Cus
tomReports/user_roles.htm
at intradoc.resource.ResourceLoader.loadPage(ResourceLoader.java:929)
at intradoc.server.DataLoader.cachePageAllowException(DataLoader.java:463)
at intradoc.server.DataLoader.cachePage(DataLoader.java:420)
at intradoc.server.DataLoader.cacheTemplatePagesInTable(DataLoader.java:1098)
at intradoc.server.DataLoader.cacheReportFiles(DataLoader.java:986)
at intradoc.server.subject.ReportsSubjectCallback.refresh(ReportsSubjectCallback.java:31)
at intradoc.server.SubjectManager.callSubjectCallbacks(SubjectManager.java:487)
at intradoc.server.SubjectManager.refreshSubject(SubjectManager.java:459)
at intradoc.server.SubjectManager.refreshChanged(SubjectManager.java:443)
at intradoc.server.IdcSystemLoader.startCacheMonitoring(IdcSystemLoader.java:2391)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:92)
at IdcServerNT.init(IdcServerNT.java:86)
at IdcServerNT.main(IdcServerNT.java:54)

Cause

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