Webcenter Spaces Does Not Find Any Users From LDAP Provider (Doc ID 884074.1)

Last updated on NOVEMBER 23, 2022

Applies to:

Symptoms

Weblogic Server was configured with an external LDAP provider (Active Directory) using the following documentation:
24.1 Reassociating the Identity Store with an External LDAP
Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter

The configuration file jps-config.xml was modified in the following way:

<!-- JPS WLS LDAP Identity Store Service Instance -->
<serviceInstance name="idstore.ldap" provider="idstore.ldap.provider">
<property name="idstore.config.provider"
value="oracle.security.jps.wls.internal.idstore.WlsLdapIdStoreConfigProvider"/>
<property name="username.attr" value="sAMAccountName"/>
<property name="user.login.attr" value="sAMAccountName"/>
</serviceInstance>

Users in Active Directory (AD) can login into Spaces, but when trying to assign admin roles in Spaces to a user from Active Directory, it does not find any users. The error that appears is the following:

-- Steps To Reproduce:
1. Configure Weblogic Server with an external LDAP provider (Active Directory), following the documentation:
24.1 Reassociating the Identity Store with an External LDAP
Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter

2. Login to Spaces with a user created in Active Directory to verify that the login works.

3. Login to Spaces with an Administrator user.

4. Try to assign roles to newly created users from WebCenter Administration -> Security -> Users.

5. Notice that it does not find any users and note the error above.

Cause

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