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PDFConverter Errors On Conversion: csPdfOIXError2, and FileNotFoundException for DocConverterResults.hda (Doc ID 884383.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When PDFConverter is installed on the Inbound Refinery, an error occurs on startup of refinery and on conversion of documents.

The first error below is from the refinery startup, and the second occurs when a document (.doc) is converted to PDF. The content item is not successfully converted.

(internal) 09.03 12:06:40.164 main !csPdfOIXError2,The system cannot find the file specified.
(null)-exception stack
java.lang.Throwable
at pdfconverter.PDFCInstaller.postErrorNotice(PDFCInstaller.java:182)
at pdfconverter.PDFCInstaller.configureOIX(PDFCInstaller.java:104)
at pdfconverter.PDFCInstaller.configureWin32(PDFCInstaller.java:74)
at pdfconverter.PDFCInstaller.doFilter(PDFCInstaller.java:57)


internal) 09.03 12:10:37.909 MonitorPreconverterQueue[ucmtst]
c:\oracle\wucm\ucmtstcnv\vault\~convert\ucmtst\5\DocConverterResults.hda (The system cannot find
the file specified)-exception stack
java.io.FileNotFoundException:
c:\oracle\wucm\ucmtstcnv\vault\~convert\ucmtst\5\DocConverterResults.hda (The system cannot find
the file specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:106)
at java.io.FileInputStream.<init>(FileInputStream.java:66)
at java.io.FileReader.<init>(FileReader.java:41)
at docrefinery.data.StepResult.setResultsFromExternalStep(StepResult.java:127)
at docrefinery.convert.StepHandler.executeCommandLineStep(StepHandler.java:320)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:108)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:290)


Cause

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In this Document
Symptoms
Cause
Solution
References

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