Error: Page Metadata Could Not Be Obtained From The Portal Database
Last updated on JUNE 27, 2017
Applies to:Portal - Version 10.1.2.0.2 and later
Information in this document applies to any platform.
Checked for relevance on 29-Aug-2014
Attempting to access Portal through a reverse Proxy and the following error occurs in the browser:
Error: Page Metadata could not be obtained from the Portal database.
The OC4J_Portal application.log contains the following errors:
portal: id=100229735195,1 ContentFetcher Unexpected Exception Request
Failed:oracle.webdb.dispatcher.DispatcherException: I/O Error dispatching request
time=60002ms timeout=60000ms process=Dispatching
Ping and Telnet to the servername / virtual hostname used to access Portal is successful.
Portal configuration is front ended by a reverse proxy (Apache 2.2).
This occurred in a Portal 10.1.x environment, but similar errors could also occur in a Portal 11.1.x environment.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms