Error: Page Metadata Could Not Be Obtained From The Portal Database
(Doc ID 887957.1)
Last updated on JANUARY 05, 2021
Applies to:Portal - Version 10.1.2.0.2 to 184.108.40.206.0 [Release 10gR2 to FMW11g]
Information in this document applies to any platform.
Attempting to access Portal through a reverse Proxy and the following error occurs in the browser:
Error: Page Metadata could not be obtained from the Portal database.
The OC4J_Portal application.log contains the following errors:
portal: id=<ECID> ContentFetcher Unexpected Exception Request
Failed:oracle.webdb.dispatcher.DispatcherException: I/O Error dispatching request
time=60002ms timeout=60000ms process=Dispatching
Ping and Telnet to the hostname/virtual hostname used to access Portal is successful.
Portal configuration is front ended by a reverse proxy (Apache 2.2).
This occurred in a Portal 10.1.x environment, but similar errors could also occur in a Portal 11.1.x environment.
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