PDF Converter Is Not Printing To C:/Temp/Idcoutput.Ps (Doc ID 941862.1)

Last updated on MAY 23, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to convert a document the following errors occur:

Unable to distill file. No distiller configuration has been set.
Exception type is 'java.lang.Throwable'.
An error has occurred. The stack trace below shows more information.

!$Unable to distill file. No distiller configuration has been set.
<br>!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:165)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:109)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:165)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:109)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)

Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine
because of error: 'Unable to distill file. No distiller configuration has been set.'. Exception
type is 'java.lang.Throwable'.
An error has occurred. The stack trace below shows more information.

!$Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine
because of error: 'Unable to distill file. No distiller configuration has been
set.'.!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.ConversionDriver.computeFinalConversionResults(ConversionDriver.java:486)
at docrefinery.convert.ConversionDriver.finishConversion(ConversionDriver.java:722)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:153)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)


Cause

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