Unable To Connect To UCM Using VCR & SPI Connectors (Doc ID 943258.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
Unable to connect to UCM from WLP using VCR adapter. The following error occurs:

Event generated by user 'Guest' at host 'CIS'. Could not load information about VCR content type.
Unable to execute service method 'vcrGetContentTypeInfo'. (System Error: Runtime error:
java.lang.NullPointerException
at
intradoc.server.vcr.VcrServiceHandler.addPropertyChoicesForFieldAndView(VcrServiceHandler.java:503)
at intradoc.server.vcr.VcrServiceHandler.vcrGetContentTypeInfo(VcrServiceHandler.java:453)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)) Exception type is
'java.lang.NullPointerException'. [ Details ]



Cause

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