SOA 11g: BPEL Email Activity is Not Sending Mails (Doc ID 944688.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle SOA Suite - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
***Checked for relevance on 12-May-2014***

Symptoms

You  have configured "usermessagingdriver-email" on soa_server1. Have restarted the soa_server1 entirely and also usermessagingdriver-email individually.

Using JDeveloper you added an e-mail Activity to the BPEL process. In the activity you specified the
To and From email addresses. Deployed the project and tested it, but you see no emails being sent.

Following is the log message in "soa_server1-diagnostic.log":

[2009-09-02T19:16:18.231+09:30] [soa_server1] [NOTIFICATION] [] [oracle.soa.wsif] [tid:
pool-7-thread-4] [userId: <anonymous>] [ecid:
0000IDu9S7UF8DWFLzrI8A1Aa6fR0001yv,0:2:2:100000007] [APP: soa-infra] [composite_name: ForHT]
[component_name: MyHTTestProcess] [component_instance_id: 60004] [composite_instance_id: 60004]
WSIFBinding=>
[default/ForHT!2.3*2cb80e54-6066-4329-af92-9d164520d50b.NotificationService_1]:sendEmailNotification
Performing outbound request/response interaction..[2009-09-02T19:16:18.900+09:30] [soa_server1]
[NOTIFICATION] [] [oracle.soa.services.notification] [tid: [ACTIVE].ExecuteThread: '1' for queue:
'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid:
0000IDu9SMKF8DWFLzrI8A1AbUQS00000Y,0] [APP: soa-infra] <.> HWFMailer: Sending Notification
Message to SDPM[2009-09-02T19:16:19.176+09:30] [soa_server1] [NOTIFICATION] []
[oracle.soa.services.notification] [tid: [ACTIVE].ExecuteThread: '1' for queue:
'weblogic.kernel.Default (self-tuning)'] [userId: OracleSystemUser] [ecid:
0000IDu9SQcF8DWFLzrI8A1AbUQS00000Z,0] [APP: soa-infra] <.> HWFMailer: Received following
status for the Notification sent from SDPM :: [[ Channel Message
Id:7a25c594c0a801c25399e06b0761e4ba, Addressed to :EMAIL:test@test.com, Status Content
:No matching drivers found for sender address = EMAIL:test@test.com, Status Type
:DELIVERY_TO_DRIVER_FAILURE, Received from Driver : null, Received at :Wed Sep 02 19:16:19 CST
2009]][2009-09-02T19:16:19.176+09:30] [soa_server1] [ERROR] [] [oracle.soa.services.notification]
[tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:
OracleSystemUser] [ecid: 0000IDu9SQcF8DWFLzrI8A1AbUQS00000Z,0] [APP: soa-infra] <.> Error
while sending notification.[[Error while sending notification to 'email:test@test.com;
7a25c594c0a801c25399e06b0761e4ba'.Possible causes : SDPMessaging Driver not configured; Invalid To
Address is used; Email server/Messaging gateway is down; using IP address as part of email ID
instead of domain name;. ORABPEL-31015Error while sending notification.Error while sending
notification to 'email:test@test.com; 7a25c594c0a801c25399e06b0761e4ba'.Possible
causes : SDPMessaging Driver not configured; Invalid To Address is used; Email server/Messaging
gateway is down; using IP address as part of email ID instead of domain name;. at
oracle.bpel.services.notification.impl.asns.ASNSDriver.onStatus(ASNSDriver.java:680) at
oracle.bpel.services.notification.impl.asns.ASNSInteractionBean.onStatus(ASNSInteractionBean.java:23
6) at
oracle.bpel.services.notification.impl.asns.ASNSInteraction_rwgsr4_ELOImpl.onStatus(ASNSInteraction_
rwgsr4_ELOImpl.java:303) at
oracle.sdpinternal.messaging.MessageDispatcherBean.dispatchStatus(MessageDispatcherBean.java:328)
at
oracle.sdpinternal.messaging.MessageDispatcherBean.onMessage(MessageDispatcherBean.java:243)
at weblogic.ejb.container.internal.MDListener.execute

Cause

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