Error Accessing Capture Administration: "Data type is not supported"; "Failed to load users"; "The following error occurred loading file cabinets"; -2147201443; -2147467259 (Doc ID 955332.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Oracle WebCenter Distributed Capture - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

After installing WebCenter Capture (formerly Oracle Document Capture) and logging in, the following error message is recieved when attempting to open the Administration console to access file cabinets, users or pick-lists:

Failed to load users. Error Number: -2147201443,
Error Description: The following error occurred loading file cabinets.
Error Number: -2147467259
Error Description: Data type is not supported.
Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Changes

New installation of WebCenter Capture using Oracle Database 10g.

Cause

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