Accessing Portal 11g Home Page After Installation Gives "XML Parsing Error: Syntax Error" or "The xml page cannot be displayed"

(Doc ID 957676.1)

Last updated on DECEMBER 12, 2017

Applies to:

Portal - Version to [Release FMW11g]
Information in this document applies to any platform.


Following a Portal 11g Middle tier install on a DHCP host, accessing the portal application via:
an error occurs.

In IE the error states:

The xml page cannot be displayed

In Firefox the error states:

XML Parsing Error: syntax error
Location: http://hostname:8090/pls/portal/PRT_PORTAL.home
Line Number 1, Column 1

Other test URLs work fine :
http://hostname.mydomain:8090/portal/page -> OK
http://hostname.mydomain:8090/portal/pls/portal/htp.p?cbuf=test -> OK

The webcache logs have the following entries:

Event Log
[2009-10-07T15:31:49+05:30] [webcache] [TRACE:1] [WXE-11228] [os] [ecid: 226624781695688,0] No defined origin server can serve this request for site hostname:port. The request is dropped.
[2009-10-07T15:31:49+05:30] [webcache] [WARNING:1] [WXE-14024] [backend] [ecid: 226624781695688,0] Dynamic origin server is not allowed for request.
[2009-10-07T15:31:49+05:30] [webcache] [WARNING:1] [WXE-12003] [esi] [ecid: 226624781695688,0] No connection exception in ESI template hostname:port/portal/pls/portal/PORTAL.home, fragment hostname:port/portal/page/portal?_esiReqType=2
[2009-10-07T15:31:49+05:30] [webcache] [TRACE:32] [WXE-13701] [compression] [ecid: 226624781695688,0] gz compression context obtained
[2009-10-07T15:31:49+05:30] [webcache] [TRACE:32] [WXE-13700] [compression] [ecid: 226624781695688,0] Oracle Web Cache initializes compression on response.
[2009-10-07T15:31:49+05:30] [webcache] [TRACE:32] [WXE-13703] [compression] [ecid: 226624781695688,0] gz compression context relinquished
[2009-10-07T15:31:50+05:30] [webcache] [NOTIFICATION:1] [WXE-12815] [logging] [ecid: 226624781695688,0] ***** Request message notification complete *****

Access_log - - [07/Oct/2009:15:31:47 +0530] "GET /_oracle_http_server_webcache_static_.html HTTP/1.1" 200 86 "-"
111.222.333.444 - - [07/Oct/2009:15:31:50 +0530] "GET /portal/pls/portal HTTP/1.1" 302 0 "226620486728374,0"
111.222.333.444 - - [07/Oct/2009:15:31:50 +0530] "GET /portal/pls/portal/PORTAL.home HTTP/1.1" 200 132 "226624781695688,0"
111.222.333.444 - - [07/Oct/2009:15:31:50 +0530] "GET /favicon.ico HTTP/1.1" 404 169 "226629076663011,0"
111.222.333.444 - - [07/Oct/2009:15:31:53 +0530] "GET /favicon.ico HTTP/1.1" 404 169 "226633371630381,0" - - [07/Oct/2009:15:32:07 +0530] "GET /_oracle_http_server_webcache_static_.html HTTP/1.1" 200 86 "-"


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