TextExport or HTMLExport Library Loading Error Occurs on Unix Systems: libstdc++.so.6: open failed: No such file or directory (Doc ID 961752.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

When checking in a document that should be full text indexed, the indexer tracing reports an error that the textexport or htmlexport process failed to extract the text. 

htmlexport: fatal: libstdc++.so.6: open failed: No such file or directory

 

In 11g UCM, the error in the indexer tracing may show an abort occurring on textexport:

 

TextExport Unexpected abort by process 'TextExport'. intradoc.common.ServiceException: !csErrorReturnedByProcess,TextExport!$ld.
Also in 11g, on the refinery, an issue may occur using PDF Export.


EXOpenExport() failed: feature not supported (0x0011)


 

Cause

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