OAM 10g : Password Reset Emails Are Being Blocked As Malformed Mime Header
(Doc ID 970852.1)
Last updated on FEBRUARY 03, 2019
Applies to:
COREid Identity - Version: 10.1.4.2Information in this document applies to any platform.
Symptoms
-- Problem Statement:When the Identity Server product is configured to send an email on password change, the email that is sent contains a typo in the header.
The Content-Transfer-Encoding line is as follows:
"Content-Transfer-Encoding: : 8-bit" (note the double colons)
Instead, it should be this:
"Content-Transfer-Encoding: 8bit"
As a result of this error, spam gateway filters block the email messages, tagging them as Malformed Mime.
For example:
'Emails flow through MailMarshall for content filtering and email security. MailMarshall is blocking the message saying the MIME Content-Transfer-Encoding is invalid. Upon review of the SMTP transcript, the encoding type is "Content-Transfer-Encoding:: 8-bit" (note the double colons)."
-- Steps To Reproduce:
Have OIS send e-mail upon Password Reset.
Cause
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In this Document
Symptoms
Cause
Solution
References