Java Client Performance Problem Caused By Error 'BEA-000438' 'Unable to load performance pack. Using Java I/O instead.' In Agile Running On WebLogic

(Doc ID 977862.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Agile PLM Framework - Version and later
Oracle WebLogic Server - Version 10.3 and later
Microsoft Windows x64 (64-bit)


Where Agile PLM is running on WebLogic, Java Client performance is slow.
For example, it takes about 90 sec to login to Java Client. Any tasks in Java Client is slow.
Web Client performance is fine.

See the following error is generated in stdout.log when starting up the Agile PLM Server service:
'<Error> <Socket> <BEA-000438> <Unable to load performance pack. Using Java I/O instead. Please ensure that wlntio.dll is in: ...>'

-- Steps To Reproduce BEA-000438 error:
1. Install Agile PLM 9.3 on Weblogic 10gR3.
2. Configure AgilePLM93 service so that it will start up automatically.
3. Startup AgilePLM93 service.


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