Portal User Gets Internal Error (WWC-00006) at Login (Doc ID 979050.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 10.1.4.0 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
Checked for relevance on 09-Sept-2014

Symptoms


When some users want to login into Portal, the following Error occurs:
(Portal is able to Login)

internal error (WWC-00006)
unexpected error in wwsec_app_priv.process_signon (User-Defined Exception)(WWC-41417)
unexpected error in wwsec_api_private.sync_local_user_profile (ORA-00001: unique
constraint (PORTAL.WWSEC_PERS_UK) violated)(WWC-41417)

Cause

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