Unable to Deploy a Process on ALUI Due to Process Administrator's Timeout (Doc ID 979268.1)

Last updated on OCTOBER 22, 2010

Applies to:

Oracle Business Process Management Suite - Version: 6.0.3 to 6.0.5
Information in this document applies to any platform.

Symptoms

While redeloying a project from Process admin in ALBPM customer was facing timeout issue on ALUI.


Stack Trace:_
<td align="left" valign="top" colspan="1"><table cellpadding="0" cellspacing="0" width="100%" border="0"><tr><td align="left" valign="top" colspan="1"><table cellpadding="5" cellspacing="0" width="100%" border="0"><tr class="alertBg"><td align="center" valign="top" width="80" colspan="1" class="alertErrorTitle"><img src="http://dvmx7119.dev.Intranet/imageserver/plumtree/portal/public/img/icon_error.gif" alt="Error" border="0" height="20" width="20"/></td>
<td align="left" width="100%" colspan="1" class="alertErrorTitle"><span class="alertErrorTitle">Error - Requested resource is currently unavailable. Request to the remote server has timed out. Try again later or contact your portal administrator.</span></td>
<td align="right" width="0" colspan="1"></td>
</tr>
<tr class="alertBg"><td align="center" valign="top" width="80" colspan="1" class="alertErrorTitle"></td>
<td colspan="2"></td>
<!--Extended Error Message: A user [Sarja, Harsha] with ID [154619]
failed to access URL [http://yourhostname:80/portal/server.pt/gateway/PTARGS_39_0_495_0_0_47/http;/tvmx7211.EQ.Intranet;8686/webconsole/faces/jsf/publishSecondStep.jsp]

Error info: [-2147203532: -2147203532 - Error in function PTGadgetGateway.GetContent (vAppDataStateObject == com.plumtree.server.impl.core.PTState, vContentID == 'http;/tvmx7211.EQ.Intranet;8686/webconsole/faces/jsf/publishSecondStep.jsp', vObject == 495, nClassID == 47, nPageID == 0, nCommunityID == 0, bstrUserInterface == '', lMode == 1, bReturnAllGadgets == false): -2147203532 - Error in function CSPPortletProvider.GetContent (lMode == 1, vContentID == 'http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp', vAppDataStateObject == com.plumtree.server.impl.core.PTState, pUserSession == com.plumtree.server.impl.core.PTSession, pGadgetInfo == com.plumtree.server.impl.webservice.WebServiceGadgetInfo, pAdminSettings == '[NOT TRACED]', pUserInterface == ): -2147203532 - Portlet request timed out: Web Service ID=495, User ID=154619, URL='http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp']
com.plumtree.server.marshalers.PTException: -2147203532 - Error in function PTGadgetGateway.GetContent (vAppDataStateObject == com.plumtree.server.impl.core.PTState, vContentID == 'http;/tvmx7211.EQ.Intranet;8686/webconsole/faces/jsf/publishSecondStep.jsp', vObject == 495, nClassID == 47, nPageID == 0, nCommunityID == 0, bstrUserInterface == '', lMode == 1, bReturnAllGadgets == false): -2147203532 - Error in function CSPPortletProvider.GetContent (lMode == 1, vContentID == 'http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp', vAppDataStateObject == com.plumtree.server.impl.core.PTState, pUserSession == com.plumtree.server.impl.core.PTSession, pGadgetInfo == com.plumtree.server.impl.webservice.WebServiceGadgetInfo, pAdminSettings == '[NOT TRACED]', pUserInterface == ): -2147203532 - Portlet request timed out: Web Service ID=495, User ID=154619, URL='http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp'
at com.plumtree.openfoundation.util.XPException.GetInstance(String strErrorMsg, Exception e)
at com.plumtree.server.impl.webservice.PTGadgetGateway.GetContent(Object vAppDataStateObject, String vContentID, Int32 vObject, Int32 nClassID, Int32 nPageID, Int32 nCommunityID, String bstrUserInterface, Int32 lMode, Boolean bReturnAllGadgets) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\webservice\PTGadgetGateway.cs:line 367
at com.plumtree.portalpages.browsing.gateway.GatewayControl.CheckActionSecurityAndExecute(XPHashtable arguments) in e:\buildroot\Release\portalui\6.1.x\ptwebui\portalpages\dotnet\prod\src\com\plumtree\portalpages\browsing\gateway\GatewayControl.cs:line 189
at com.plumtree.uiinfrastructure.interpreter.filter.utils.GatewayHandlers.HandleGatewayRequest(RequestData tempData) in e:\buildroot\Release\uiinfrastructure\6.1.x\dotnet\prod\src\com\plumtree\uiinfrastructure\interpreter\filter\utils\GatewayHandlers.cs:line 192
at com.plumtree.uiinfrastructure.interpreter.filter.GatewayFilter.PreFilter(RequestData requestData) in e:\buildroot\Release\uiinfrastructure\6.1.x\dotnet\prod\src\com\plumtree\uiinfrastructure\interpreter\filter\GatewayFilter.cs:line 50
at com.plumtree.uiinfrastructure.interpreter.Interpreter.DoPreFilter(RequestData tempData) in e:\buildroot\Release\uiinfrastructure\6.1.x\dotnet\prod\src\com\plumtree\uiinfrastructure\interpreter\Interpreter.cs:line 1617
at com.plumtree.uiinfrastructure.interpreter.Interpreter.HandleRequest(IXPRequest request, IXPResponse response, ISessionManager session, IApplication application) in e:\buildroot\Release\uiinfrastructure\6.1.x\dotnet\prod\src\com\plumtree\uiinfrastructure\interpreter\Interpreter.cs:line 237
at com.plumtree.uiinfrastructure.interpreter.Interpreter.DoService(IXPRequest request, IXPResponse response, ISessionManager session, IApplication application) in e:\buildroot\Release\uiinfrastructure\6.1.x\dotnet\prod\src\com\plumtree\uiinfrastructure\interpreter\Interpreter.cs:line 169
at com.plumtree.uiinfrastructure.web.XPPage.Service(HttpRequest httpRequest, HttpResponse httpResponse, HttpSessionState httpSession, HttpApplicationState httpApplication) in e:\buildroot\Release\httpmemorymanagement\6.1.x\dotNET\src\com\plumtree\uiinfrastructure\web\XPPage.cs:line 82
at com.plumtree.portaluiinfrastructure.activityspace.PlumHandler.ProcessRequest(HttpContext context) in e:\buildroot\Release\portalui\6.1.x\ptwebui\portal\dotnet\prod\src\web\PlumHandler.cs:line 37
at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously)
at System.Web.HttpApplication.ResumeSteps(Exception error)
at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at System.Web.HttpRuntime.ProcessRequest(HttpWorkerRequest wr)
at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
Caused by: com.plumtree.server.marshalers.PTException: -2147203532 - Error in function CSPPortletProvider.GetContent (lMode == 1, vContentID == 'http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp', vAppDataStateObject == com.plumtree.server.impl.core.PTState, pUserSession == com.plumtree.server.impl.core.PTSession, pGadgetInfo == com.plumtree.server.impl.webservice.WebServiceGadgetInfo, pAdminSettings == '[NOT TRACED]', pUserInterface == ): -2147203532 - Portlet request timed out: Web Service ID=495, User ID=154619, URL='http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp'
at com.plumtree.openfoundation.util.XPException.GetInstance(String strErrorMsg, Exception e)
at com.plumtree.server.impl.portlet.providers.CSPPortletProvider.GetContent(Int32 lMode, String vContentID, Object vAppDataStateObject, IPTSession pUserSession, IPTGadgetInfo pGadgetInfo, IPTAdminSettings pAdminSettings, IPTUserInterface pUserInterface) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\portlet\providers\CSPPortletProvider.cs:line 866
at com.plumtree.server.impl.webservice.PTGadgetGateway.GetContentInternal(Object vAppDataStateObject, String sContentID, Int32 nContentID, IPTGadget pGadget, Int32 nObjectID, Int32 nClassID, Int32 nPageID, Int32 nPageContainerClassID, Int32 nPageContainerObjectID, String bstrUserInterface, Int32 lMode, Boolean bReturnAllGadgets) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\webservice\PTGadgetGateway.cs:line 306
at com.plumtree.server.impl.webservice.PTGadgetGateway.GetContent(Object vAppDataStateObject, String vContentID, Int32 vObject, Int32 nClassID, Int32 nPageID, Int32 nCommunityID, String bstrUserInterface, Int32 lMode, Boolean bReturnAllGadgets) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\webservice\PTGadgetGateway.cs:line 354
... 15 more
Caused by: com.plumtree.server.marshalers.PTException: -2147203532 - Portlet request timed out: Web Service ID=495, User ID=154619, URL='http://tvmx7211.EQ.Intranet:8686/webconsole/faces/jsf/publishSecondStep.jsp'
at com.plumtree.server.impl.core.PTBase.ThrowException(String message, Int32 errorCode) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\core\PTBase.cs:line 87
at com.plumtree.server.impl.portlet.providers.CSPResponse..ctor(IOKHttpRequest pRequest, IOKRedirectSpace spRedirectSpace, IOKRedirectSpace spRefreshSpace, IPTGadgetInfo spGadgetInfo, Boolean bIsGatewayRequest, Int32 iUserID) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\portlet\providers\CSPResponse.cs:line 168
at com.plumtree.server.impl.portlet.providers.CSPPortletProvider.GetContentInternal(Int32 lMode, IOKUrl pContentURL, AppDataState spAppGatewayInfo, IPTSession pUserSession, IPTGadgetInfo pGadgetInfo, IPTAdminSettings pAdminSettings, IPTUserInterface pUserInterface) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\portlet\providers\CSPPortletProvider.cs:line 1042
at com.plumtree.server.impl.portlet.providers.CSPPortletProvider.GetContent(Int32 lMode, String vContentID, Object vAppDataStateObject, IPTSession pUserSession, IPTGadgetInfo pGadgetInfo, IPTAdminSettings pAdminSettings, IPTUserInterface pUserInterface) in e:\buildroot\Release\portalserver\6.1.x\portalobjects\build\x86\src\dotnet\com\plumtree\server\impl\portlet\providers\CSPPortletProvider.cs:line 855
... 17 more

--></tr>
<tr><td height="10" colspan="3"></td>
</tr>
</table>
<B>Gateway was not able to access requested content. If the error persists, contact your portal administrator.</B>
<!-- GetTextBody call returned NULL. There was a problem accessing gateway content. --></td>
</tr>


Changes

 

Cause

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