"java.lang.OutOfMemoryError" Error When Exporting Records (Electronic and Physical) Items in WCCREC 11G/12C (Doc ID 979843.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle WebCenter Content: Records - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform an export of all the WCCREC Record items (Electronic or Physical) in the system, the following error occurs:

!csERMUnableToExportExternalItems!csUnableToExecMethod,exportExternalItems!csSystemError,Java heap space!syExceptionType2,java.lang.OutOfMemoryError,Java heap space
intradoc.common.ServiceException: !csERMUnableToExportExternalItems!csUnableToExecMethod,exportExternalItems!csSystemError,Java heap space
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:1742)
at intradoc.server.Service.buildServiceException(Service.java:1997)
at intradoc.server.Service.createServiceExceptionEx(Service.java:1991)
at intradoc.server.Service.createServiceException(Service.java:1986)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:100)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at uienhancements.UieImportExportHandler.exportServices(UieImportExportHandler.java:545)
at uienhancements.UieImportExportHandler.exportManifestItem(UieImportExportHandler.java:349)
at uienhancements.UieImportExportHandler.uieExportArchive(UieImportExportHandler.java:201)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:77)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)
Caused by: java.lang.OutOfMemoryError: Java heap space

Cause

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