WEBGATE INSTALLATION HANGS AT SCREEN "CONFIGURING WEBGATE. PLEASE WAIT" (Doc ID 981665.1)

Last updated on JUNE 07, 2017

Applies to:

COREid Access - Version: 10.1.0.4 to 10.1.4.3.0 - Release: 10g to
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

WebGate installation hangs at the screen which shows message "Configuring Webgate, Please wait".

You will see below mentioned messages in the Event Viewer.
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Event Type: Information Event Source: McLogEvent Event Category: None Event ID: 257
Description: The scan of C:\DOCUME~1\mnpadmin\LOCALS~1\Temp\3\LREF.tmp\setup.jar has taken too long to complete and is being canceled. Scan engine version used is 5400.1158 DAT version 5805.0000.
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Event Type: Information Event Source: McLogEvent Event Category: None Event ID: 257
Description: The scan of C:\OAM\oam_int_win_v11_cd1\Oracle_Access_Manager10_1_4_2_4_Win64_ISAPI_WebGate.exe has taken too long to complete and is being canceled. Scan engine version used is 5400.1158 DAT version 5805.0000.
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Event Type: Error Event Source: c:\windows\system32\inetsrv\w3wp.exe Event Category: None Event ID: 1
Description: The description for Event ID ( 1 ) in Source ( c:\windows\system32\inetsrv\w3wp.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Oblix_WebGateInitialize: Error: Could not configure log engine..
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Cause

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