WCI 10.3.0.0 Installer Failed While Setting ORACLE_HOME to /opt/bea/alui, Due to This Environment Variable Already Being In Use (Doc ID 982212.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 10.3.0.0 and later
Linux x86
Linux x86-64
Other UNIX
***Checked for relevance on 14-Nov-2013***

Symptoms

WCI 10.3.0.0 installer issued an error: "Installation complete but errors were encountered".
Error reported in versionpolicy_deployment.log file under the installation log folder.
Installer has problem with setting ORACLE_HOME to /opt/bea/alui.

Error in the versionpolicy_deployment.log file:

/opt/bea/alui/uninstall/ptportal/10.3.0/register/macrodefs/orainventory.xml:172: Oracle Universal Installer failed to properly register your ORACLE_HOME, /opt/bea/alui, under name OraWCIntgHome1. Make sure (1) that you have proper permissions (on unix you would have needed to run orainstRoot.sh as root user, on windows you need write access to registry and ability to install to %ProgramFiles% directory), (2) that, on unix, you did not run installer as root user. You can attempt to run OUI yourself with command line "/opt/bea/alui/uninstall/ptportal/10.3.0/register/../../../oui/cd/Disk1/install/runInstaller" -ignoreSysprereqs -attachHome ORACLE_HOME=/opt/bea/alui ORACLE_HOME_NAME=OraWCIntgHome1. If that succeeds, then you can run the installer again.


NOTE: ORACLE_HOME set to another location, because an Oracle database product was previously installed.

Changes

ORACLE_HOME environment variable being used in WCI 10.3.0.0, where in previous product releases it was not used.

Cause

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