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When Using Content Folios Versions 99 and 100 on UCM 10.1.3.x and Internet Explorer 6.x the Source Tray Will Not Open (Doc ID 983503.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When using Content Folios build 99 or 100 on UCM 10.1.3.x with Universal Records Manager or Retention Manager also installed and Internet Explorer vs. 6, the Source Item tray will not expand to allow the collection of items for the folio. This does not happen using the Firefox browser.

-- Steps To Reproduce:

  1. Install Content Folios build 99 or 100 on UCM 10.1.3.x
  2. Click administration -> folio administration -> Create Folio Template
  3. Click the + icon on the "Source Items" tray
  4. The Source Items tray does not expand

Cause

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In this Document
Symptoms
Cause
Solution
References


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